When corporate officials at Nortel, one of Canada’s largest telecommunications companies, decided to set up a wellness program at their headquarters, they were determined to find out exactly which services their employees wanted. They distributed a needs assessment survey to employees that asked what their main concerns were about wellness in the workplace. This assessment revealed a number of problem areas, including workplace stress and pressure, office relationships, balancing home and work life, financial management, and increasing the support from friends and family. This survey formed the basis for the Aralia Wellness Centre’s popular wellness program.